MACROS logo
MACROS logo

All articles

Deliveries

Can I choose how often I receive my meals?

Yes, you can. While placing your order you’ll be asked to choose between weekly or fortnightly meal deliveries. You can change this delivery frequency via your customer dashboard at any time before the weekly cutoffs.

How much will delivery cost?

We charge a flat delivery fee of $15. However, shipping is free for orders with a net value over $150.

How can I skip a delivery?

To skip an upcoming delivery, follow these steps:

What if I’m not home for my delivery?

You will receive a notification and a confirmation of delivery when the courier arrives with your order. The delivery instructions you provided will be followed to ensure your meals are delivered safely. Our packaging is specially designed to keep yo

How are my meals delivered?

We use a special packaging method that removes the air from the containers, which helps to keep our meals fresh for longer. You can store them in your fridge for up to a week without worrying about spoilage. Our couriers deliver your meals in insulat

How do I know if you deliver to my postcode?

We have expanded our service to most cities and regions nationwide. Enter your postcode in our online Delivery Check tool linked here to see if we can deliver to your area.

How do I change my delivery address?

To update your delivery address, simply contact our support team at [email protected].

Do you deliver to PO Boxes?

We regret to inform you that our delivery service does not cover PO boxes.

Can I change my delivery time?

We’re unable to accommodate specific delivery time requests, as our delivery partner operates on a fixed schedule to ensure timely and efficient service for all our customers. You can track your order in real time using the link the courier will send

How can I track my order?

For a smooth and convenient delivery experience, we send you an ETA tracking link via SMS on the night before your order is scheduled to be delivered. On your delivery day, you can click this link at any time to see the estimated time of arrival for