Deliveries

How much will delivery cost?

We charge a fixed delivery fee based on where you live. You can see the exact amount of this fee when you complete your order.

How can I skip a delivery?

If you want to skip an upcoming delivery, here are the steps you need to follow:

Why has my delivery day changed?

The following factors may have caused your delivery day to change:. Whenever there’s a change in the delivery day (except for you updating your postcode) we will inform our customers well ahead of time to help ensure payments are not skipped and meal

What if I’m not home for my delivery?

You will receive a notification and a confirmation of delivery when the courier arrives with your order. The delivery instructions you provided will be followed to ensure your meals are delivered safely. Our packaging is specially designed to keep yo

How are my meals delivered?

We use a special packaging method that removes the air from the containers, which helps to keep our meals fresh for longer. You can store them in your fridge for up to a week without worrying about spoilage. Our couriers deliver your meals in insulat

How do I know if you deliver to my postcode?

We have expanded our service to most cities and regions nationwide. Enter your postcode in our online Delivery Check tool linked here to see if we can deliver to your area.

How do I change my delivery address?

To access your dashboard, please sign in to your account. You can update your delivery address in the Manage Subscription section. Once you are logged in, select Manage Subscription from the panel on the right-hand side. Select Edit Address to enter

Do you deliver to PO Boxes?

We regret to inform you that our delivery service does not cover PO boxes.

Do you offer pick-up options?

We apologise for the inconvenience, but our courier company's depot is not accessible to the public due to safety reasons. Therefore, we cannot offer pickups for your meals. However, you may consider asking your friends or reliable businesses within

Can I change my delivery time?

We apologise for any inconvenience caused by the inability to accommodate your preferred delivery time. Our delivery partner has a fixed schedule that ensures timely and efficient service to all our customers. You can still track your order in real t

How can I track my order?

To ensure a smooth and convenient delivery experience, we provide you with an ETA tracking link via SMS. You can click on this link at any time to see the estimated time of arrival for your order. Whilst every effort is made to ensure the accuracy of